How office catering with Dana Prime works
Booking daily or weekly staff lunches should be simple for whoever manages it, whether that is an HR lead, an office manager or an admin coordinator juggling several tasks at once. Dana Prime has built the process around three steps so you can move from first enquiry to a running service without lengthy back-and-forth.
- Brief: You tell us your office location within Abu Dhabi, Dubai or Sharjah, your head count, how often you need service (daily or on set weekly days), and any dietary patterns across your team. This can be done by WhatsApp, call or the enquiry form, and takes a few minutes.
- Tasting: Before anything is booked, we arrange a free tasting so your team can assess the food itself - flavour, portioning and presentation - rather than relying on photographs. This is also the point where we confirm dietary handling for your specific staff list and we quote after the tasting.
- Delivery: Once you confirm, we set a recurring delivery schedule that matches your office hours. Our own delivery, setup and serving team brings the food, sets it out, and manages collection, so your reception or admin staff are not left holding trays.
Because the same team handles enquiry through to daily delivery, changes to head count, timing or menu rotation go through one point of contact rather than multiple layers. HR teams managing offices with fluctuating attendance - due to leave, travel or hybrid working - find this single line of communication useful when numbers shift week to week.
Long-term catering arrangements are set up as an ongoing service with a monthly supply pattern agreed in advance, so your finance and admin colleagues know what to expect on the calendar without renegotiating the basics each time.
Dietary needs, allergens and per-head requests
Any office of reasonable size will have a mix of dietary requirements, and HR teams are usually the ones fielding these requests from colleagues. Dana Prime asks for a simple headcount breakdown at the brief stage so that vegetarian, vegan and allergen-aware options are built into the rotation from day one, rather than added as an afterthought.
- Vegetarian: dishes such as chana masala, paneer makhani, vegetable lasagne and grilled halloumi skewers are available and can be scheduled as regular options rather than one-off substitutions.
- Vegan: plant-based mains and sides, including options such as stuffed bell peppers and couscous and herb, can be included where a portion of the team requires them.
- Allergen awareness: we ask you to share known allergies (such as nuts, shellfish or dairy sensitivities) per head so we can plan around them and flag ingredients clearly when the food is served.
For offices where dietary needs change as staff join or leave, we recommend a short refresh of the headcount breakdown every few months so the rotation stays accurate. This can be done over WhatsApp without needing a full new brief.
At the tasting stage, HR teams can raise any specific concerns directly with us, including how dishes are labelled when served, and how substitutions are handled on days when a particular ingredient is unavailable. Our own serving team is briefed on which trays correspond to which dietary category, so labelling is consistent from delivery through to serving.
This per-head approach means the office does not need to manage dietary logistics internally each day; the information is captured once, refreshed periodically, and reflected automatically in what arrives and how it is presented.
Delivery windows, setup and collection for your office
Office lunch delivery needs to arrive within a predictable window and be ready to serve without disrupting a working day. Dana Prime cooks from our own kitchens in Abu Dhabi Industrial City (ICAD II) and uses our own delivery, setup and serving team - food is not handed to a third-party courier partway through the journey.
For offices in Abu Dhabi, Dubai and Sharjah, delivery timing is agreed at the brief stage to match your typical lunch hour, with enough lead time built in for setup before staff arrive at the serving area. Our team can set food out buffet-style in a break room or pantry, or plate individually if your office prefers a more formal service style for meetings or client-facing days.
- Delivery windows are fixed to your office's lunch schedule and confirmed in advance.
- Our own serving team lays out chafing dishes, labels, and serving equipment, and manages the service period if required.
- Collection of trays and equipment is handled by the same team after service, so nothing is left for office staff to manage.
- Recurring schedules (daily or set weekly days) are agreed once and then run automatically, with adjustments made via a quick message when head count changes.
Because more than 7,000 meals are cooked daily across our kitchens, capacity exists to serve offices of varying sizes across the three emirates without last-minute substitutions to the rotation. If your office has particular building access requirements - security passes, loading bay timings or lift restrictions - we ask for these at the brief stage so setup runs smoothly from the first delivery onward.
For occasional variation, such as a monthly all-hands lunch or a client visit, the same delivery and setup team can scale the service up for that day without disrupting the standard daily or weekly rhythm.
Why HR and office teams choose Dana Prime
Dana Prime has operated since 1998, with kitchens based in Abu Dhabi Industrial City (ICAD II) that cook more than 7,000 meals daily. For HR and office managers evaluating a catering partner for ongoing daily or weekly lunches, that operating scale matters: it means capacity exists to serve your office reliably alongside other client organisations, rather than the service being stretched thin.
- Own kitchens and own delivery team: food is prepared and delivered end-to-end by Dana Prime staff, with no handover to external couriers, and the same serving team that sets up your lunch also manages collection afterwards.
- Certified kitchens: our kitchens hold ISO 22000 and HACCP certification, and we can share the relevant documents on request so your procurement or facilities team can review them before committing to an ongoing service.
- Established client base: we currently serve 22 client organisations across the UAE, and hold a 4.6-star Google rating that reflects day-to-day service quality rather than a single event.
- Free tasting before booking: rather than choosing from a menu on paper, your team can taste the actual dishes being proposed for your rotation before any recurring schedule is confirmed. We quote after the tasting, once your head count, frequency and menu are settled.
For HR teams who need to reference this service in an internal proposal, we can share references from existing client organisations so you can check how the service performs for offices of a similar size and pattern to yours. Menu range - 136 dishes across 16 courses - means the rotation can be adjusted over time as staff preferences shift, without needing to switch provider.
Serving Abu Dhabi, Dubai, Sharjah and the wider UAE since 1998, Dana Prime is set up to support office lunch catering as an ongoing, dependable part of your weekly operations.
