How office lunch catering starts
Offices across Abu Dhabi, Dubai and Sharjah usually begin with a short call or WhatsApp brief. Tell us your headcount, office location, preferred delivery window and whether you need daily or weekly service. An office manager or HR lead can share dietary notes at this stage, or add them once the team has confirmed numbers.
- Step one: brief. We confirm headcount, delivery address, service days and any dietary or allergen requirements across your colleagues.
- Step two: tasting. Before anything is booked, we arrange a free tasting so you and your team can review dishes, portion sizes and presentation.
- Step three: delivery. Once confirmed, we set a recurring delivery schedule - daily or weekly - and our own team handles setup and collection at your office.
This sequence exists so that office managers are never committing to an ongoing service without first checking that the food, portioning and timing work for their team. Many offices adjust headcount or dish selection after the tasting, and we build that flexibility into the plan before the first delivery.
For offices with fluctuating attendance, we agree a simple way to confirm daily numbers - typically a same-day or day-before update by WhatsApp - so kitchens can plan output accurately. Since we prepare more than 7,000 meals daily from our own kitchens in Abu Dhabi Industrial City (ICAD II), adjusting volume for a single office is a routine part of daily planning rather than a special request.
Once the first week of service is complete, we check in with the office contact to confirm dishes are landing well and delivery timing suits the office routine. From there, menus typically move into a rotation so lunches do not repeat too often across a working month.
Dietary needs and allergen handling
Office teams are rarely uniform in their dietary needs, and we plan menus with that in mind rather than treating it as an add-on. Vegetarian and vegan dishes sit within the same 136-dish library used for standard menus, so they are prepared to the same standard rather than as a limited afterthought.
- Vegetarian and vegan options such as chana masala, paneer makhani, vegetable lasagne and grilled halloumi skewers can be included in every rotation, not just on request.
- Allergen information is captured per head count during the brief stage, so office managers can flag colleagues with specific allergies before the first delivery rather than after.
- Common substitutions - dairy-free, gluten-aware or nut-free adjustments - are handled dish by dish, and confirmed again at the tasting stage.
For offices with a mixed headcount, we ask for an approximate split between standard, vegetarian and other dietary requirements at the brief stage. This lets kitchens prepare accurate quantities of each rather than over- or under-catering on any given day. As headcount changes week to week, that split can simply be updated by WhatsApp ahead of a delivery.
Because our kitchens hold ISO 22000 and HACCP certification, allergen handling follows documented procedures rather than informal practice - ingredient information can be shared with your office on request, which is useful for HR or admin leads who need to record this for colleagues with medical dietary requirements.
If your office has colleagues with specific, ongoing dietary requirements - not just general vegetarian preference - we recommend flagging this clearly at the brief stage and again at the tasting, so the relevant dish can be reviewed in person before it becomes part of the regular rotation.
Delivery, setup and collection for your office
Daily and weekly office catering depends on consistent timing, which is why Dana Prime uses its own delivery, setup and serving team rather than a third-party courier. This keeps delivery windows, food handling and setup standards consistent across Abu Dhabi, Dubai and Sharjah.
- Delivery windows are agreed at the brief stage to match your office's lunch schedule, with consistent timing built into the recurring service.
- Setup at the office - laying out trays, chafing dishes or individual boxes - is handled by our own team, not left to office staff.
- Serving support can be arranged for larger offices or for occasional events alongside the regular lunch service.
- Collection of trays and equipment after service keeps office pantries and meeting rooms clear without extra effort from your team.
Because meals are cooked daily rather than in advance, delivery timing is planned around your office's actual lunch hour, not a generic dispatch schedule. For offices across Dubai and Sharjah, delivery routes are planned from our kitchens in Abu Dhabi Industrial City (ICAD II) to fit the agreed window consistently, day after day.
If your office has security registration, loading dock access rules, or delivery time restrictions, share these at the brief stage so our team can plan the route and arrival time accordingly. This is a normal part of onboarding a new office and does not require any special arrangement beyond an early conversation.
For offices that scale up occasionally - a town hall, training day or client event - the same delivery and serving team can extend the regular lunch service for a single day without needing a separate supplier or a new onboarding process.
Why offices choose Dana Prime
Dana Prime has operated since 1998, and today cooks more than 7,000 meals daily from our own kitchens in Abu Dhabi Industrial City (ICAD II). For an office manager comparing catering companies, that combination of longevity and daily volume is a practical signal of consistency - the kitchens that serve your office are the same kitchens running at scale every day.
- Own kitchens and own team. Cooking, delivery, setup and serving are all handled by our own staff, not subcontracted at any stage.
- Capacity without disruption. Serving more than 7,000 meals daily means a single office's order - whether 20 lunches or 200 - is absorbed into routine kitchen planning.
- Certified kitchens. ISO 22000 and HACCP certification cover food safety management and hygiene practice across our kitchens.
- Free tasting before booking. No office commits to an ongoing service without first reviewing dishes, portioning and presentation in person.
- Established client base. We currently serve 22 client organisations across the UAE, with a 4.6-star Google rating reflecting day-to-day service quality.
We are happy to share references so an office manager can check our service directly with an existing client before committing. Ask at the brief stage and we will arrange an introduction where the client is able to speak with you.
Dana Prime serves offices across Abu Dhabi, Dubai, Sharjah and the wider UAE, so a company with more than one office location can consolidate lunch catering with a single supplier rather than managing separate arrangements in each emirate. The brief, tasting and delivery process is the same regardless of location.
We can also provide our HACCP certificate, ISO 22000 certificate, trade licence and a capability statement on request, so your procurement or facilities team has the documentation needed to approve an ongoing service internally.
